At Trozen, we understand that plans change, and you may need to cancel your order. You can cancel your order within 24 hours of placing it, as long as it has not been processed or shipped. To request a cancellation, please contact our customer service team at info@trozen.in with your order number.
If your order has already been processed or shipped, we will be unable to cancel it. However, you can initiate a return once the item is delivered by following our return policy.
Please note that refunds for canceled orders will be processed within 7-10 business days and credited back to the original payment method used during purchase. For any further assistance regarding cancellations or refunds, feel free to contact us.
At Trozen, we aim to make your shopping experience as flexible and convenient as possible.
